Warranty
Green Eagle has been testing for more than two years before offering our first product unit to the consumer. We then went to long term dealers and instructors 8 months before going public. This way we were able to trial and error many things that are common needs of today’s advanced pilots to give you a craft so complete with today’s technology, and innovation, that we will stand by our craft. Some of our dealers had a Green Eagle for a year before we were finished with QC design improvements and final R&D.
Why such a strong warranty?
We have heard it all over the years. The stories pilots have from manufactures mostly blaming the customer if a problem should occur which is quite often with 2 strokes. In many cases if the customer is at fault it is in getting fuel oil mixes wrong. The 4 stroke eliminates that risk.
As a Technician myself, I was told by manufactures that I must of done something wrong instead of standing by the posted warranty. I had engine failures on personal 2 stroke units that I meticulously maintained.
In many cases the shipping overseas, and repair cost were more than purchasing a new engine.
As a pilot and a dealer for various aircraft I became frustrated with this common practice. I realized it is just too hard for companies to warranty 2 stroke engines.
We decided to engineer the best 4 stroke combinations with our Green Eagle to offer you not only an outstanding warranty but more fuel efficiency, quieter engines, more Eco friendly, and much lower operation cost.
Since our engines had gone through rigorous testing over the years we decided offer the best warranty in the Powered Paragliding community.
Green Eagle puts their warranty and engine maintenance program in writing for all to see.
Our standard warranty comes at no additional cost
Engines:
Standard DFX 61 engine comes with a full one-year or 100 hours which ever comes first to include all moving internal parts, including parts and labor.
This warranty is only void if there is evidence of no oil in the engine or the warranty rules are not followed. We have tested this engine with only 1 quart on our airboats so you will have to run it near empty for a while to seriously harm it. A free proper service schedule is in place and all engines come with 60 hour oil change kit free when you call and request it.
What does my free Oil change kit come with?
You get three quarts of Amsoil 100% non petroleum based synthetic oil and filter with instructions. This oil is very expensive and you have an extra quart to keep your engine oil levels in check for the next two years. We charge only shipping cost for the kit when ordered. You will need your unit serial # when ordering.
Fuel Injected FIT 49 Engines:
We offer a 2 year or 150 hours whichever comes first warranty including parts and labor on all fuel injected FIT 49 engines to include all moving internal parts. Oil service program applies after 80 hours of operation.
RE-Drive:
We offer a full one-year warranty or 75 hours whichever comes first on our re-drives and moving parts to include bearings and drive pulleys. Belts are not included as they are a normal wear item.
Warranty Extension Programs:
At purchase or after inspection by a HUB dealer Green Eagle will offer a 1 year or 60 hour warranty extension program for $500.00 once sighed off by a local HUB dealer. If you purchase an extension contract at sale of new craft you do not need an inspection.
Extended warranty’s are transferable and can be purchased for new owners once inspected. This is a great re-sell tool and will insure your Eagle does not drop in value if well maintained.
As dealers come on board you can have your dealer inspect service and fill out your form.
Your warranty is transferable; however we need all information on new owner for serial # match to new owner names.
Warranty rules:
1. Your yearly flight forms must be turned in at year end or by 30 DEC each year or warranty will be void. This information can be called in.
2. If you have to replace the hour meter you must contact us and send back old meter. We will serial # and give you a new one at cost. If we are not informed warranty would be void.
3. Not participating in the Free Oil Service program will void your warranty.
4. If there is any evidence of aftermarket tampering without prior consent from Apogee Power Sports or Green Eagle warranty will be void.
5. Running engine on low oil levels will void warranties
6. Warranty does not cover engine electrical system or leaks of any kind
7. Evidence of running fuels not intended for the engine will void warranty
8. Evidence of abuse and running engine above recommended RPMs will void warranty
9. Engines and hour meters must be sent with engine that has failed. Repairs, parts, or replacement will be free if engine is under warranty. In many cases we will want to interview you to help us serve you better.
We hope our warranty program not only shows our good faith but increases the value of your Green Eagle.
We at Green Eagle hope to see you in the air for years to come with your new personal aircraft. We welcome any insight you may have to help us serve you better.
“There’s no Space like Air Space”
Fly Safe Fly Green
Ashton F. Brunner
Chief Designer
EMAIL: sales@greeneagleppg.com
PHONE: 1-210-724-5086
(210)888-6025